Were you greeted by our parts department staff when you entered the parts counter? Yes No
Did our staff answer your phone call in a polite and professional manner? Yes No
If we did not have a part at the time of your request did we offer to order it for you? Yes No
On a scale of 1 to 5, how would you rate Triad Freightliner’s parts department delivery service? 1) Very Poor 2) Poor 3) Average 4) Good 5) Excellent
On a scale of 1 to 5, how do you rate Triad Freightliner’s parts department in overall service and customer satisfaction? 1) Very Poor 2) Poor 3) Average 4) Good 5) Excellent
Do you consider Triad Freightliner’s parts department to be a Business Partner with your company? Yes No
Please list any commits or suggestions that you feel will help improve our level of service to you the Customer.
Ricky Gibson Parts Manager, Triad Freightliner 800-822-1750 rgibson@triadfreightliner.com
Name: State: Al AS AK AZ AR CA CO CT DE DC FL GA HI ID IL IN IA KS KY LA ME MD MA MI MN MS MO MT NE NV NH NJ NM NY NC ND OH OK OR PA RI SC SD TN TX UT VT VA WA WV WI WY *E-Mail:
* Triad Freightliner DOES NOT provide E-mail addresses to any third party nor do we send out unsolicited messages (SPAM). The information requested is to receive authorization for your free hat. Hat must be picked up at Triad Freightliner, limit one per customer.